Why Credit Score Matters
Why Credit Score Matters & How MSMEs Can Improve It
A practical guide for MSMEs to build strong financial credibility and access better loan terms.
A strong credit score is no longer just a number for individuals—it has become a critical success factor for MSMEs too.
Whether you are applying for working capital, a machinery loan, invoice finance, or unsecured business funding, lenders look closely at your business and promoter credit profile.
A good credit score helps you borrow at competitive rates, access higher limits, and build trust with lenders.
A poor score, on the other hand, can delay or reduce your funding options—sometimes even when your business is performing well.
What Is a Credit Score for MSMEs?
Your credit score (CIBIL, CRIF, Experian, Equifax) is a rating that reflects your:
- Credit repayment history
- Loan behaviour
- Overdues or defaults
- Credit utilization patterns
- Banking discipline
For MSMEs, lenders typically evaluate:
- Promoter’s personal CIBIL score
- Business CIBIL/Commercial score
- Overall credit behaviour across banking channels
Most NBFCs and banks prefer:
- Promoter CIBIL Score: 700+
Business Commercial Score: CMR Up to 5
Why Credit Score Matters for MSMEs
1️ Higher Chances of Loan Approval
A strong credit score gives confidence to lenders that you are disciplined in your obligations.
This significantly increases approval probability for:
- Term loans
- Working capital loans
- Line of credit
- Equipment finance
- Unsecured short-term loans
Lenders reward responsible borrowers with easier access to credit.
2️ Better Loan Terms & Lower Interest Rates
Good scores often translate into:
- Lower interest rates
- Better pricing
- Higher loan eligibility
- Lower collateral requirement
A poor credit score means lenders must take more risk—and may charge higher interest or reject proposals altogether.
3️ Faster Loan Processing
Credit scores help lenders make decisions quickly.
With a high score, documentation is simplified and approvals are faster—critical for MSMEs who require funds urgently.
A weak score delays approvals, increases scrutiny, and may require additional checks.
4️ Helps Build Long-Term Banking Relationships
Banks prefer clients who maintain clean repayment records.
A good score strengthens relationships and ensures smooth approvals for future expansions such as:
- New machinery
- Additional working capital limits
- Larger business lines of credit
Your growth becomes faster when banking partners trust your financial discipline.
5️ Enables Collateral-Free Loans
For products like:
- Unsecured Working Capital
- Avid Powerline (WCDL)
- Small-ticket business loans
- Vendor financing
A strong credit score is the biggest factor for approval.
If your business needs quick, collateral-free funds, then credit score becomes the key enabler.
Major Factors That Affect Credit Score
Lenders assess your score based on:
- Repayment history (most important)
- Credit utilization (how much you use out of available limits)
- Outstanding overdue EMIs
- Cheque bounces/DDRs
- Loan write-offs or settlements
- Credit mix (secured vs unsecured)
- Length of credit history
Understanding these parameters helps MSMEs work strategically to improve their score.
How MSMEs Can Improve Their Credit Score
Here are the most effective steps:
1️ Pay EMIs and Credit Card Dues on Time
This is the single biggest factor.
Even one missed EMI can negatively impact your CIBIL score.
A simple thumb rule:
Set auto-debit for all business and personal loan repayments.
2️ Avoid Cheque Bounces or Insufficient Balance
Frequent cheque bounces signal poor cash flow discipline.
Lenders track your banking behaviour, including:
- Return charges
- Bounces
- Continuous low balance
- Negative account operations
Maintaining a healthy current account improves both banking score and lender trust.
3️ Reduce Credit Utilization Ratio
If you constantly use 80–100% of your CC/WCDL limits, it negatively affects your score.
Aim to maintain some buffer.
This signals lenders that you are not overly dependent on debt.
4️ Avoid Loan Settlements or Write-Offs
Many MSMEs opt for “settlements” thinking it closes the loan.
But in reality, it hurts the credit score for years.
Always prefer restructuring or repayment plans instead.
5️ Maintain a Clean Mix of Secured & Unsecured Loans
Too many unsecured loans reduce credit strength.
A healthy mix indicates responsible borrowing.
6️ Review Your CIBIL/Commercial Report Frequently
Sometimes errors or old data stay on the report.
Regular monitoring allows you to:
- Identify mistakes
- Report incorrect entries
- Update closure of old loans
Correcting these can significantly improve your score.
7️ Build a 6–12 Month Positive Banking Track Record
Lenders today rely heavily on banking data.
To strengthen your profile:
- Keep consistent monthly credits
- Avoid cash-heavy operations
- Maintain stable balances
- Show positive month-on-month trends
A strong banking track improves both creditworthiness and loan eligibility.
8️ Manage Vendor and Customer Cycles Efficiently
Delayed receivables often lead to repayment delays.
Using solutions like:
- Invoice discounting
- Short-term WCDL
- Avid Powerline
can help manage cash flow and avoid overdue EMIs.
Real Example: How Credit Score Affects an MSME Loan
| Profile | Promoter Score | Outcome |
| Case A | 760 | Fast approval, lower rate, higher limit |
| Case B | 670 | Extra checks, moderate rate, restricted limit |
| Case C | 600 | High rate, collateral needed, slow processing |
| Case D | < 550 | Likely rejection |
This shows how crucial your score is for smoother business growth.
Final Thoughts: Think Long-Term, Think Discipline
For MSMEs, a good credit score isn’t just about getting a loan—it’s about building a trustworthy financial identity.
With a strong score, you gain:
✔ Faster approvals
✔ Better pricing
✔ Higher limits
✔ Access to unsecured loans
✔ Stronger banking relationships


